Posts by Jeff Thomas

Rubber washer that inspired a leadership lesson about organizational alignment and small systemic problems
Article Organizational Alignment

The Rubber Washer Theory

Hello, disaster. I was halfway through my morning shower when my wife—who is about the calmest person I know—started pounding on the bathroom door…

4 min read
Jeff's actual coffee that didn't get finished before the convo got fun
Article Employee Engagement

My eyes are wide open now

One training, two days, lifelong benefits My name is Jeff. Hi. Hello. Nice to meet you. After decades of creative roles at in-house groups…